Refund Policy

Last updated: December 11, 2025

Our Refund Guarantee

At HoneyMonk, we want you to be completely satisfied with your purchase. If you're not happy with your order for any reason, we offer refunds within 15 days of delivery.

Refund Eligibility

To be eligible for a refund:

  • Request must be made within 15 days of delivery
  • Proof of purchase (order number) must be provided

How to Request a Refund

To request a refund, please contact us at returns@honeymonkbrands.com with:

  • Your order number
  • Reason for the refund request
  • Photos of the product (if applicable)

We'll review your request and provide return instructions within 1-2 business days.

Refund Processing

Once we receive your request, we will:

  • Send you an email confirmation
  • Process your refund within 5-7 business days
  • Issue the refund to your original payment method

Please note that it may take additional time for your bank or credit card company to process and post the refund.

Non-Refundable Items

  • Shipping costs

Damaged or Defective Products

If you receive a damaged or defective product, please contact us immediately at returns@honeymonkbrands.com with photos. We will provide a full refund or replacement at no additional cost to you, including return shipping.

Questions?

If you have any questions about our refund policy, please contact us.