Refund policy

Return & Exchange Policy for HONEY PRODUCTS

Due to the nature of our products, all sales are final. However, we may allow a replacement/store credit under limited conditions as outlined below.

For food safety and quality reasons, we do not accept returns or exchanges for any HONEY products.

Damaged, Defective, or Incorrect Orders

If your order arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery at info@honeymonkbrands.com and include:

  • Your order number

  • Clear photos of the product and packaging

If approved, we will offer a replacement or store credit at our discretion.

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Apparel & Print-on-Demand Items

We want you to love your purchase! If you're not completely satisfied with your apparel order, you may return unworn, unwashed items in their original condition with tags attached within 15 days of delivery.

Please note:

  • Print-on-demand items are made to order and may take 3-7 business days to produce before shipping
  • Return shipping costs are the responsibility of the customer unless the item is defective or we made an error
  • Refunds will be processed within 5-10 business days after we receive your return
  • We offer refunds to your original payment method or store credit (your choice)

How to Initiate a Return

Contact us at info@honeymonkbrands.com with your order number and reason for return. We'll provide you with return instructions and address.

Questions?

If you have any concerns about your order, please reach out to us at info@honeymonkbrands.com. We're here to help!

 

 

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, no damaged, defective or incorrect. You’ll also need the receipt or proof of purchase.